Kingsley Bate

Contract warranty

Thank you for choosing Kingsley Bate fine outdoor furniture. With proper use and care, we are confident that our products will provide you with years of trouble-free enjoyment. Your furniture comes with a limited warranty against manufacturer’s defects. Standard warranty periods for each category of furniture are provided below. For complete details on our warranty or to inquire about service, please call our Customer Service department at (703) 361-7000 or email teak@kingsleybate.com.
 
TEAK FURNITURE (GRADE A WOOD)
• 3 year warranty against structural failure of frame for commercial applications
 
TEAK FURNITURE (RUSTIC WOOD)
• 3 year warranty against structural failure of frame for commercial applications
• 1 year warranty against peeling, cracking, or blistering of finish on galvanized steel table tops
 
STAINLESS STEEL FURNITURE
• 3 year warranty against structural failure of frame for commercial applications  
 
WOVEN FURNITURE
• 3 year warranty against structural failure of frame for commercial applications
• 1 year warranty for glass table tops
 
ALUMINUM FURNITURE
• 5 year warranty against structural failure of frame for commercial applications
• 3 year warranty against cracking, peeling or blistering of finish
 
UMBRELLAS/BASES
• 1 year umbrella warranty against structural failure of frame for commercial applications (wind damage not covered)
• 1 year umbrella base warranty for commercial applications (corrosion not covered)
 
CUSHIONS, SLINGS, PILLOWS, FURNITURE COVERS
• 1 year warranty against defects in material (except C.O.M) or workmanship for commercial applications (teak oil stains not covered)


WHAT IS NOT COVERED

This warranty does not cover and is void if damage is a result of freight/shipping, a failure caused by unreasonable or abusive use, acts of God, improper care, freeze damage, mildew, normal wear, fading and stretching of fabrics, glass breakage, glides, repairs or modifications to the product after purchase, or if the customer fails to provide reasonable and necessary care and maintenance as outlined in our instructions at Kingsleybate.com. 
 
Teak wood is a natural material. As such, you may notice checking (small cracks), teak oil secretions, and a lifting of the grain as the wood weathers outdoors. These are normal occurrences and are not covered by warranty.
 
Rustic teak furniture is prized for its unique character. Nicks, splits, cracks, knots, and other imperfections in the wood are an inherent part of the furniture design. Finishes are hand applied and some slight color variation is normal. By its nature, rustic teak wood planks may be somewhat uneven and may cup or bow over time due to changes in temperature or humidity. We believe this only enriches the furniture’s rustic appeal and is not covered by warranty.